LOCATION: Virtual
COST: FREE
CONTACT: Quality & Training Department | 630-790-6600, Option 4 | Email
This training discusses the strengths and challenges of having hard conversations. Administrators, educators, and parents are all critical adults in the early childhood environment who need to be able to confidently address challenging topics together. Participants will learn the different components of a challenging conversation and what skills are helpful to strengthen before entering one. They will gain practice in outlining their points, using assertive voice, setting a goal, validating others, and learning to question personal thoughts and assumptions. They will walk away with tools to use when going into a challenging conversation as well as ways to handle their own emotions when involved in talks that are uncomfortable and necessary.