Innovation & Technology Institute

YWCA Innovation & Technology Institute (ITI) boasts state-of-the-art technology facilities designed to help you expand and strengthen your business and personal computer skills. We offer a wide variety of free and low-fee classes for individuals seeking to start new careers, change careers, or grow personal interests. We are an authorized certification testing center for Certiport, the administrator of industry recognized technology certification testing.

After you’ve completed our registration form, you will have access to  our online training. Register here: 


Additional Course Information

Digital Literacy Basics

This is a beginning class in Digital Literacy concepts for those new to computers. Concepts such as types of computers, parts of a computer system, using USB flash drives, and more.

Internet Basics

This is a beginning class in accessing and efficiently utilizing the internet. We explain the role of web browsers, search engines, bookmarks, tabs, and more. We also cover being safe on the internet and how to avoid viruses, phishing schemes, and more.

MS Windows Basics

Our Windows Basics class will get you started with such tasks as finding, copying, and deleting files from your hard drive or USB flash drive, how to access the internet, how to search for and launch programs (apps), and much more.

MS Excel II & MS Word II

Intermediate level topics in MS Excel or MS Word will be covered. Some previous exposure to MS Excel or MS Word is preferred.

MS Excel 209 MOS

Are you finally ready to take, and pass, the Excel Microsoft Office Specialist certification exam? We have live, in-person classes to assist you. We cover all of the topics on the Excel 2019 MOS exam, provide practice exercises, and also assist you with practice tests.

YW Tech Lab Web Design Program

Instructor-led recap, question-and-answer session, and further instructions for the HTML, CSS, and JavaScript Web Design Program. Participants must apply/ register in advance for this program.

SBDC Tech: Excel for Business

MS Excel topics relevant to small-business owners will be covered. Learn how to use Excel to keep track of revenue and expenses. Also, use Excel’s list capabilities to keep track of customers and/or inventory

SBDC Tech: Build a Customer Database with MS Access

Business owners, are you tired of trying to keep track of your customers, products, and even sales, in a MS Word document, or Excel spreadsheet? An Ac- cess Database is the most proficient way to store, retrieve, and edit your data. Access also makes it easy to create reports based upon you data. Access normally comes with the MS Office suite, so you probably already have it. It’s time to start using it.

Beginning Spanish

Have you wanted to learn to speak Spanish, but could not find an affordable, live course? Well this month we resume our Beginning Spanish classes.

Gregory Vaughn
Phone: 773 496 5634


Chicago’s South Side at YWCA Parks Francis Center
Chicago’s West Side at Julian Grace ITI

The ITI is equipped with:
Wi-Fi Access
24 desktop computer stations
Four lobby stations


To hold your own classes at our Parks Francis or Patterson McDaniel locations, please contact us for a vendor leasing agreement.